Your Coffee Questions Answered

Frequently Asked Questions

At Mocha Heights, we believe in transparency, quality, and customer care. Find answers to common questions about our coffee, sourcing, shipping, and more, so you can enjoy every cup with confidence.

What makes Mocha Heights coffee unique? 

We are committed to providing exceptional coffee by rigorously evaluating our beans according to the Specialty Coffee Association (SCA) quality standards. Each batch is personally assessed by our founder, Ghassan Alkhalidi, a previous Q-grader training graduate, ensuring the highest level of quality.

Where is your coffee sourced from? 

How fresh is the coffee when it arrives? 

Do you ship internationally?