Privacy Policy

At Mocha Heights, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of personal information:

Name, email address, phone number
Shipping and billing address
Payment details (processed securely through third-party gateways)
Order history and preferences
Device and browsing data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Send order confirmations and shipping updates
Improve your shopping experience
Communicate offers, news, or updates (with your consent)
Prevent fraud and protect our website

3. Sharing Your Information

We do not sell your personal data. We may share limited information with:

Trusted third-party service providers (e.g., payment processors, delivery partners)
Authorities when required by law or to protect our rights

4. Cookies & Tracking Technologies

Our site uses cookies to:

Enable website functionality
Analyze traffic and usage
Offer personalized content and recommendations

You can control cookie settings in your browser at any time.

5. Data Security

We take data protection seriously. Your personal information is stored securely and accessed only when necessary. All payment transactions are encrypted using SSL technology.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections or deletion of your data
Withdraw consent for marketing communications at any time

To make a request, please contact us at info@mochaheights.com

7. Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page with the revised date.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:
📧 info@mochaheights.com